AI and automation trends

Artificial Intelligence is making its way into everyday life more than ever before, and it’s transforming the hospitality sector as we know it. Smart hotels are embracing AI to automate a variety of processes, from ordering food and drinks to managing room bookings and guest services.

Experiential travel and wellness in hospitality

Wellness tourism is on the rise, as more people look for ways to take care of their mental and physical health. This trend has been amplified even more with the pandemic, as people are now looking for ways to incorporate wellness elements into their vacations.

Hotels are taking a cue from this by providing more wellness-based services and amenities, such as spa treatments, meditation classes and yoga retreats. In addition to this, hotels are also introducing more sustainable practices that focus on the health of their guests and employees.